Our Comprehensive Report includes:
  • A Total Language Services Solution, for each department and location, based on your stated requirements.
  • The Three (3) most affordable suitable options.
  • Short and long term costs for each option.
  • Predicted savings for each option
  • Pros and Cons of implementation for each option
  • Suggestions, if any, for improving the welcoming environment for such patients/clients
  • Suggestions, if any, for correcting any systemic failures to bill the many insurances which cover interpreting services

Independent Language Consulting

Our Consultants will:

  • Analyze your existing usage, cost and practice in each department
  • Analyze LEP patient insurance coverages to determine potential options for billing interpretation services
  • Analyze regulatory compliance with respect to LEP, deaf and hard of hearing clients
  • Analyze the Preferred Language Demographic of your Electronic Health Record Software
  • Analyze your current equipment inventory
  • Analyze your quality of service policy
  • Analyze how staff delivers services to your LEP clients and callers
  • Analyze your current environment for patients/clients with diverse languages, cultures, religious beliefs and education levels.
  • Additional Services available after Consultation include:
  • A Liaison to ensure smooth implementation of services.
  • Monitor to ensure quality training for staff to use any options selected.
  • Monitor to ensure quality installation of any equipment selected.
  • Provide a training presentation to in-house interpreters.